How do I change my Health First Colorado managed care plan?
Health First Colorado (Colorado’s Medicaid program) has two managed care plans: Denver Health Medicaid Choice and Rocky Mountain Health Plans Prime. These plans are available to members in certain counties. Learn more about managed care plans (also available in Spanish). You may opt out of your Health First Colorado managed care plan for any reason during the first 90 days of your enrollment. You can also opt out each year during your open enrollment, which is the two months before your birth month. You can also opt out of your health plan at any time if you have good cause. Some examples of good cause might be:
- You move out of the health plan’s area
- The health plan does not cover the service you need
- You received poor quality care in the health plan you’re in now
- You can’t find a provider to treat your problem
- Health First Colorado Enrollment made a mistake and put you in the wrong health plan
If you leave your managed care plan, you will need to choose a primary care provider. You will still belong to a regional organization that can help you with physical and behavioral benefits.
To learn more about managed care plans, see your plan information (also in Spanish).
To opt out of your managed care plan and to choose a primary care provider, visit enroll.healthfirstcolorado.com or call Health First Colorado Enrollment at 303-839-2120 (in Denver), 1-888-367-6557 (outside of Denver), or State Relay: 711 for members with hearing or speech disabilities, Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays).
The Health First Colorado Enrollment number is not for information on benefits or to find out if you qualify.
