We want you to know how to give us feedback or make a complaint about a county Department of Human or Social Services, an eligibility site, or a case management agency.
Anyone can provide feedback or make a complaint.
Please let us know if you have feedback or complaints about your experience applying for or renewing Health First Colorado (Colorado Medicaid) and Child Health Plan Plus (CHP+) benefits.
Complaint Webform
To make a complaint
Complete the complaint webform. You can use it anonymously or leave your contact info.
The more information you can provide, the quicker we can help.
Please understand that if you provide information anonymously, we won’t be able to contact you if we have questions or updates.
Provide general feedback about your experience
County Feedback
You can also use our customer service survey to provide feedback about your experience at your county or eligibility site.
- Visit hfcgo.com/countycss and QR code
The survey is used to recognize good customer service and to help us improve your experience when applying for or renewing your benefits.
Thank you for taking the time to provide feedback and help us improve!
County Complaints and Feedback
Quejas y comentarios
